Please allow 24 hours for your order to be processed. Once the order is processed, your item will be shipped out promptly. Shipping is FREE. Scooters ship directly from our manufacturer as these scooters are custom built. Allow 14 to 21 business days for delivery. Contact us if you haven't received your scooter by end of the estimated delivery time. We thank you for your business and strive to provide you with the best experience - Slick Scooters llc.